Athena Gaia Seller Policies
Our Business Model is “craft-on-demand." Although some of the products we list are currently in their respective designer's inventories, many are not, and will either need to be made or require customization. This can take 3-5 weeks in total time but benefits our customers in three significant ways:
Timing | Shipping:
- We are able to show more products than a brick and mortar store.
- We have more flexibility when it comes to customization (sizes, stone choices and in some cases customers have submitted entirely new design ideas).
- Price: We have no overhead ... you benefit in savings.
The workshops typically require 5-10 work days to make something before shipping it from Greece. Once it leaves Greece, it takes a minimum of 4 days in Customs. Once it gets to us in NJ, we ship it out same day after quality checking it. We ship via USPS Priority to you, which takes 2-3 business days. Expedited shipping can be arranged (please enquire). If your piece is being engraved, allow for an extra 2-3 business days.
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